Terms of service

NSO Gear Terms of Service

Last Updated: April 2026

These Terms of Service govern your use of the NSO Gear website and services operated by NSO GEAR LTD (“we”, “us”, “our”). By accessing or purchasing from our website, you agree to these Terms.

1. Eligibility & Account Use

  • You must be at least the age of majority in your jurisdiction to use our services.
  • You are responsible for maintaining the confidentiality of your account and all activities under it.
  • We reserve the right to refuse service, suspend, or terminate accounts at our discretion where misuse or abuse is detected.

2. Products & Availability

  • All product descriptions, images, and specifications are for informational purposes and may vary slightly in real-world appearance.
  • We reserve the right to modify, discontinue, or limit products without prior notice.
  • Product availability is not guaranteed until order confirmation is issued.

3. Orders & Contract Formation

  • Placing an order constitutes an offer to purchase.
  • A binding contract is formed only upon our official order confirmation email.
  • We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or pricing errors.

4. Pricing & Payment

  • All prices are subject to change without notice.
  • Prices do not include customs duties or import taxes unless stated otherwise.
  • You confirm that payment details provided are valid and authorized.

5. Shipping & Delivery

  • Delivery times are estimates only and may vary due to carrier or customs delays.
  • Risk transfers to the customer once the order is handed to the shipping carrier.
  • We are not responsible for delays caused by third-party logistics providers or force majeure events.

6. Returns & Refunds

  • Returns are governed by our Return & Refund Policy.
  • EU consumers retain statutory rights under applicable consumer protection law.
  • We reserve the right to inspect returned items before approving refunds or store credit.

7. Fair Use & Return Abuse Protection

  • We reserve the right to monitor return activity to prevent misuse of our policies.
  • Excessive or suspicious return behaviour may result in refusal of returns, partial refunds, or account restrictions.
  • This ensures fairness and sustainability for all customers.

8. Intellectual Property

  • All content, branding, images, and materials on this website are owned by NSO Gear or its licensors.
  • Unauthorized reproduction or commercial use is strictly prohibited.

9. Limitation of Liability

  • To the maximum extent permitted by law, NSO Gear is not liable for indirect, incidental, or consequential damages arising from use of our products or services.
  • Our total liability shall not exceed the amount paid for the relevant order.

10. Third-Party Services

  • We may use third-party services (e.g. Shopify, payment processors, couriers).
  • We are not responsible for the actions, policies, or performance of third-party providers.

11. Privacy

  • Your data is processed in accordance with our Privacy Policy and applicable EU GDPR regulations.
  • By using our services, you consent to such processing.

12. Governing Law

  • These Terms are governed by the laws of the Republic of Cyprus and applicable EU law.
  • Any disputes shall fall under the jurisdiction of Cypriot courts.

13. Changes to Terms

  • We reserve the right to update these Terms at any time.
  • Continued use of the website constitutes acceptance of any updates.

14. Contact Information

NSO GEAR LTD
Apostolou Andrea 10, 8820 Polis Chrysochous, Cyprus
Email: info@nsogear.com
VAT: CY10381798Z